Travel Alert – Japan: Typhoon Shanshan Advisory for August 8-9, 2018


Due to the impact of Typhoon Shanshan, customers traveling to, from, and/or via Japan on August 8-9, 2018, 2018 may experience flight delays, diversions, and/or flight cancellations.
Passengers traveling to, from, and/or have a connecting flight through Japan are requested to re-confirm their flights directly with the airlines prior to departure.
Airports affected by operational conditions: Nagoya, Japan (NGO); Tokyo-Haneda, Japan (HND); Tokyo-Narita, Japan (NRT).
If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:
American Airlines ANA Delta Air Lines

Travel Alert – Canada: Ontario Area Wildfires Advisory for August 02-12, 2018


Due to Wildfires in Ontario, Canada and Air Traffic Control restrictions, customers traveling to, from, and/or via Sudbury, ON on August 02-12, 2018 may experience flight delays, diversions, and/or flight cancellations.
Passengers traveling to, from, and/or have a connecting flight through Sudbury, ON (YSB) are requested to re-confirm their flights directly with the airlines prior to departure.
If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:
Air Canada

Travel Alert – Royal Air Maroc: Risks of Flight Disruption from July 19, 2018


Due to operational constraints, customers traveling with Royal Air Maroc from July 19, 2018 may experience last minute flight delays and/or cancellations.
Passengers traveling on Royal Air Maroc are requested to re-confirm their flights directly with the airline prior to departure.
If you need to change your flight or your flight has been cancelled: Royal Air Maroc has announced a flexible policy for their customers. Please use the following contacts to discuss their individual policy or the below link to check your current flight status:

Royal Air Maroc: Morocco: 089000 0800; International: +212522489797

Royal Air Maroc

Travel Alert – Nicaragua: Managua Civil Unrest Advisory for July 20-August 30, 2018


Due to civil unrest and security measures currently in place in Nicaragua, customers traveling to, from, and/or via Managua may experience flight delays, diversions, and/or flight cancellations.
Passengers traveling to, from, and/or have a connecting flight through Managua-Augusto C. Sandino International Airport (MGA) are requested to re-confirm their flights directly with the airlines prior to departure.
If you need to change your flight:Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:
American Airlines Copa Airlines Delta Air Lines United Airlines

Travel Alert – United States: Powder Substance Restrictions for International Flights to the U.S.


The U.S. Department of Homeland Security (DHS) requires additional security measures for all international flights to or connecting through the U.S., which may result in extra screening for everyday items such as powder, food, books, magazines, and large electronics.
Per the DHS, beginning June 30, 2018, some travelers may also be subject to additional security measures to prohibit powder-based substances greater than what would fit in a standard soda can (12 fluid ounces, 350 milliliters, 350 grams) packed in carry-on bags and personal items. If the substance is in excess of the allowed amount, it won’t be permitted in the cabin of the aircraft.
There are some exemptions that can be transported in carry-on luggage only if they are in a sealed, damage-free package, even if they exceed the stated volume limit including baby formula, prescription medical powders, human remains, and cosmetic powders purchased at Duty Free that are sealed and inside a STEB.
Please note that some foreign governments who perform this screening at central checkpoints may follow more strict measures, including confiscating and disposing of powder-based substances in excess of permitted quantities. We recommend all customers place any items that resemble powder in checked baggage to avoid any disruption to travel. The Transportation Security Administration (TSA) recommends arriving at the airport at least three hours before your international flight, if possible, to allow time for the additional security measures.
For more information, please visit the DHS link below. You may also contact @AskTSA with specific questions and TSA customer service.
U.S. Dept of Homeland Security @AskTSA

Travel Alert – JETGO Australia: Suspended Operations/Filed for Bankruptcy on June 01, 2018


Jetgo Australia has entered voluntary administration (bankruptcy) and suspended all operations as of Friday, June 01, 2018.
Customers holding a JETGO reservation: Your booking has been cancelled. At this time, do not go to the airport as there will be no JETGO staff to assist you. Qantas has set up a hotline number to assist with cancelled flights and other flight options. Please contact Qantas at 1300 659 116.
For more information and contacts, please review the below links:
JETGO Qantas Airways

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